Founding member and 6+ year veteran of Amazon.com's Database Systems team
One of the early architects of Amazon.com's IT infrastructure
Top level Amazon.com escalation point for Oracle problem resolution
IT professional with 12 years of experience
Expert database administrator with scalability, availability, performance and crisis management
Regular lecturer and author at industry and user group conferences
Honored by Oracle Corporation one of the first seven Oracle 9i Certified Masters
Interviewed and/or featured in the Wall Street Journal, Information Week, Oracle Magazine and Select Journal
Active member of the online and real-world Oracle community
Professional areas of interest include high availability theory, massive systems concurrency / scalability, rapid incident recovery and systems internals
Advocate of timing (wait event) and resource-based (statistics) performance analysis
Opponent of "guessing" method for troubleshooting and performance tuning
Customer-focused
Education/Certification
2001
Oracle 9i Certified Master (Hon.)
Oracle Corp.
2000
Oracle Internals Training
Oracle Support CoE
1999
Hewlett-Packard Serviceguard Cluster Training
HP Education
1996
SAS Certification
SAS Institute
1993
Bachelor of Arts (BA) International Studues / East Asia